Hi I’m Lee,
A seasoned UX specialist with expertise in data lead design, emerging technologies and revitalising design teams by conducting thorough assessments of strengths and weaknesses, then implementing strategic improvements to enhance processes, team velocity, consistency, value, and morale.
Scroll down to see my work
Business Deliverables
Drop out rate down 65%
Average add to cart order value up 14%
Average time to first product placement down 7 minuets
UX, UI, RESEARCH
Room Planner
B2B / B2C desktop and mobile application that allows a user to draw and design their space with millimetre accuracy
Deliverables
Business Deliverables
60% Cost reduction per new customer
75% decrease in maintenance costs
Average 2% increase in the "add to cart" rate across all clients
UX, UI, RESEARCH
Modular Configurator
B2B desktop and mobile application that allows a user to combine compatible modular products to create personalised products, see then in real time and then purchase them
Deliverables
Business Deliverables
Solo traveller bookings up 23%
Application adoption 98%
Tour reviews up down 12%
UX, UI, RESEARCH
Tour Companion
B2C native mobile application that enables users to conveniently track and manage their booked holidays, as well as socialise and connect with other travellers on their tour
Deliverables
Business Deliverables
80% client adoption
98% successful scan rate
UX, UI, RESEARCH
Room Scanner
B2C native mobile application that allows a user to scan their space with millimetre accuracy then port that scan directly into the room planner
Deliverables
Business Deliverables
1st Ai project for the company
Reduced failed first appointments by 78%
Increased fist time pass rate of kitchen designs by 20%
UX, UI, RESEARCH
Ai Image Analysis
B2C native mobile application that allows a user to upload an image their space then have Ai analyse the image and create a plan based on the products already in the room
Deliverables
Business Deliverables
Increase to new customer onboarding efficiency by 63%
23% decrease in customer complaints
100% tool adoption
UX, UI, RESEARCH
End To End Tracker
An internal desktop application designed specifically to enable tracking of all processes involved in onboarding a new customer, all consolidated within a single, convenient location
Deliverables
Brands I’ve worked with
Feel free to contact me!